Shipping & Delivery Help

Welcome to Commercial Door Worx!

Shipping options and charges

Available shipping options and charges depend on the items in your order and your delivery address. Review the available options and charges at checkout before placing your order. Oversized and overlength products may have different shipping options from small hardware parts.

Same-day shipping cutoff

In-stock parts ordered by 3:30 PM Eastern, Monday–Friday, ship the same business day.

Need a part by a particular date?

Contact our parts team before ordering to confirm dispatch timing and available delivery options for your item and destination. An in-stock status does not specify an arrival date.

Ask for shipping assistance

If no shipping option appears at checkout, or your order includes doors, oversized parts, or special delivery requirements, contact us for assistance.

Have the SKU or manufacturer part number, quantity, delivery ZIP code, and required delivery date ready.

Call 1-888-740-4164 or use our contact form. Parts support hours: Monday–Friday, 8:00 AM–5:00 PM. Closed Saturday and Sunday.