- Manufacturer and part number on the existing component
- Door or operator model, plus size and finish where applicable
- Mounting style, handedness, and electrical specifications when relevant
Arrow AM17 12V – Electrified Mortise Lock Body | Fail Safe or Fail Secure | Commercial Grade 1
Replacement part details
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Arrow AM17 12V – Electrified Mortise Lock Body | Fail Safe or Fail Secure | Commercial Grade 1
Arrow AM17 12V – Electrified Mortise Lock Body | Fail Safe or Fail Secure | Commercial Grade 1
$1,113.26
$834.95
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The Arrow AM17 12V Electrified Mortise Lock Body is a heavy-duty, Grade 1 commercial mortise locking mechanism designed for integration with electronic access control and security systems.
Available in Fail Safe (FS) and Fail Secure (NFS) configurations, the AM17 provides electrically controlled exterior knob operation while maintaining unrestricted mechanical operation from the interior.
Part of the Arrow AM Series, this electrified mortise lock body operates on 12VAC or 12VDC at approximately 612 mA and is designed for compatible commercial mortise lock installations.
Its heavy-gauge steel lockcase, corrosion-resistant finish, stainless steel latchbolt, and field-reversible handing make it suitable for commercial offices, schools, healthcare facilities, government buildings, and institutional access control applications.
The Fail Safe version unlocks the exterior knob when power is removed, while the Fail Secure version maintains exterior locking when power is removed. In either configuration, the inside trim remains mechanically free for egress.
Designed for integration with compatible access control panels, card readers, keypads, and electric locking systems, the Arrow AM17 provides a dependable solution for both new electronic access control projects and replacement lock body installations.
Important: This product is the electrified mortise lock body only. Knob trim, cylinder, faceplate, strike, mounting hardware, and power supply should be selected separately as required.
Key Features and Benefits
Grade 1 Commercial Construction
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ANSI/BHMA A156.13 Series 1000, Operational Grade 1.
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Heavy-gauge steel mortise lockcase.
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Zinc-dichromate corrosion-resistant case finish.
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Stainless steel latchbolt.
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Heavy-duty internal locking components.
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Designed for commercial and institutional applications.
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UL-listed AM Series lock platform.
12VAC / 12VDC Electrified Operation
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Operates with either compatible 12VAC or 12VDC power.
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Rated current draw of approximately 612 mA.
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Electrically controls the exterior knob locking function.
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Compatible with appropriately designed access control systems.
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Requires a suitable external power supply and control circuit.
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Available in Fail Safe and Fail Secure versions.
Fail Safe Operation – AM17 12V FS
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Exterior knob locks when power is applied.
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Exterior knob unlocks when power is removed.
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Interior trim remains free for egress.
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Allows mechanical key override using compatible complete lock hardware.
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Suitable for applications specifically requiring fail-safe exterior access.
Fail Secure Operation – AM17 12V NFS
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Exterior knob remains locked when power is removed.
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Exterior knob unlocks when power is applied.
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Interior trim remains free for egress.
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Compatible mechanical key override remains available when correctly equipped.
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Suitable for applications requiring exterior security during electrical power loss.
Unrestricted Interior Egress
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Inside trim remains mechanically operable.
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Interior operation does not depend on electrical power.
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Supports proper exit operation within a correctly designed commercial lock assembly.
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Exterior locking function is controlled independently.
Commercial Mortise Lock Preparation
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Standard 2-3/4" backset.
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Designed for 1-3/4" thick doors.
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Compatible with appropriate AM Series knob trim.
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Field-reversible handing.
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Suitable for properly prepared hollow metal and wood commercial doors.
Access Control Integration
The AM17 may be connected to compatible:
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Electronic access control panels
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Keypad entry controllers
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Card reader systems
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Proximity credential systems
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Authorized entry switches
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Door access relays
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Commercial security control systems
The external access control system provides authorization and operates the lock's electrical control circuit.
Optional Monitoring Features
Additional factory options may include:
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Request-to-Exit (RE) monitoring
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Latchbolt Monitoring (LM)
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Security Monitoring (SM)
These monitoring functions are optional and should not be assumed included with the standard AM17 12V FS or NFS lock body.
Technical Specifications
| Specification | Details |
|---|---|
| Manufacturer | Arrow Lock & Door Hardware |
| Parent Company | ASSA ABLOY |
| Product Series | AM Series |
| Model | AM17 |
| Product Type | Electrified Mortise Lock Body |
| Lock Grade | ANSI/BHMA Grade 1 |
| Performance Standard | ANSI/BHMA A156.13 |
| Lock Function | Electrically Controlled Exterior Trim |
| Electrical Options | Fail Safe / Fail Secure |
| Operating Voltage | 12VAC or 12VDC |
| Current Draw | 612 mA |
| Backset | 2-3/4" |
| Standard Door Thickness | 1-3/4" |
| Lockcase Height | 5-7/8" |
| Lockcase Depth | 4" |
| Lockcase Thickness | 15/16" |
| Lockcase Material | Heavy-Gauge Steel |
| Case Finish | Zinc Dichromate |
| Latchbolt Material | Stainless Steel |
| Latchbolt Throw | 3/4" |
| Standard Armored Front Size | 8" × 1-1/4" |
| Handing | Handed, Field Reversible |
| Interior Operation | Always Free |
| Exterior Operation | Electrically Controlled |
| Compatible Trim Family | Arrow AM Series Knob Trim |
| Mechanical Key Override | With Compatible Cylinder and Trim |
| Manufacturer Warranty | 5-Year Limited |
| Power Supply Included | No |
| Complete Lockset Included | No |
| Selling Unit | Each |
Available Configurations
Arrow AM17 12V FS – Fail Safe
Manufacturer SKU: AM17 12V FS
Electrical Function: Fail Safe
When power is applied, the exterior knob locks. When power is removed, the exterior knob unlocks.
The interior knob remains mechanically free for exit.
Arrow AM17 12V NFS – Fail Secure
Manufacturer SKU: AM17 12V NFS
Electrical Function: Fail Secure
When power is removed, the exterior knob remains locked. Applying power unlocks the exterior knob.
The interior knob remains mechanically free for exit.
How the Arrow AM17 Electrified Mortise Lock Works
1. Door Secured
The lock's exterior trim is placed in its locked condition according to the selected electrical function.
2. Access Credential Presented
A user presents an authorized credential to a compatible access control reader or enters a valid keypad code.
3. Access Control Signal
The access control system operates the appropriate electrical relay and changes the lock's energized state.
4. Exterior Knob Operation
When the lock reaches its unlocked condition, the exterior knob can retract the latchbolt.
5. Door Entry
The authorized user turns the knob and opens the door.
6. Return to Secured State
The access control system returns the lock to its designated locked condition after the programmed entry period.
7. Interior Egress
The interior knob remains mechanically free, allowing exit independently of exterior authorization.
Recommended Commercial Applications
Commercial Office Buildings
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Employee entrances
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Secured administrative offices
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Restricted interior rooms
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Electronic access control upgrades
Schools and Universities
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Controlled classroom entrances
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Administrative offices
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Faculty access areas
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Institutional access control systems
Healthcare Facilities
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Staff-only access doors
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Administrative departments
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Restricted operational areas
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Facility security upgrades
Warehouses and Industrial Facilities
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Controlled employee entrances
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Inventory storage rooms
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Restricted maintenance areas
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Commercial security doors
Government and Institutional Facilities
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Controlled administrative entrances
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Restricted facility access
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Security-managed interior openings
Product Contents
The standard product designation identifies:
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(1) Arrow AM17 12V Electrified Mortise Lock Body in the selected Fail Safe or Fail Secure configuration.
Not included or not guaranteed with the body-only configuration:
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Exterior and interior knob trim
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Mortise cylinder and keys
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Decorative faceplate
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Strike plate
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Installation screw pack
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External electrical power supply
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Card reader or keypad
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Access control panel
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Request-to-exit monitoring switch unless separately specified
Confirm the exact factory package contents before shipment.
Installation Information
Installation should be completed by a qualified commercial locksmith or access control technician.
Step 1 – Verify Door Preparation
Confirm the 2-3/4" backset, mortise pocket dimensions, door thickness, and compatible lock preparation.
Step 2 – Select the Electrical Function
Verify whether the opening requires Fail Safe or Fail Secure operation.
Step 3 – Confirm Door Handing
Check handing and configure the lock body according to Arrow's instructions.
Step 4 – Install the Lock Body
Install the mortise mechanism into the properly prepared door using the required compatible hardware.
Step 5 – Install Knob Trim and Cylinder
Use compatible Arrow AM Series knob trim, spindle components, and the appropriate mortise cylinder.
Step 6 – Connect Electrical Power
Connect the lock to an approved 12VAC or 12VDC power source and access control switching circuit.
Step 7 – Configure Access Control
Set the appropriate locking and unlocking sequence for the selected electrical function.
Step 8 – Test Operation
Verify exterior locking, authorized access, mechanical key override, interior free egress, and the expected behavior during power failure.
Important Installation Notes
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This is a 12V model, not a 24V model.
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Fail Safe and Fail Secure are separate factory configurations.
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The standard lock body does not independently provide access credentials.
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A compatible external power supply is required.
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Verify the required power-failure behavior before ordering.
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The AM Series is designed for knob trim; Arrow BM Series is the corresponding lever-trim family.
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Verify door handing and compatibility.
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Fire-rated openings must use approved hardware and wiring configurations.
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All installations must preserve required emergency egress.
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Professional installation is recommended.
Why Choose the Arrow AM17 12V?
The Arrow AM17 12V Electrified Mortise Lock Body provides heavy-duty mechanical security combined with electrically controlled exterior access.
With Grade 1 construction, 12VAC/DC operation, field-reversible handing, a 2-3/4" backset, and Fail Safe or Fail Secure options, the AM17 offers a dependable solution for commercial electronic access control installations.
It is an excellent choice for contractors, access control installers, commercial locksmiths, and building maintenance departments requiring a compatible electrified mortise lock body for Arrow AM Series hardware.
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